15-Day No-Risk Return Policy

If for any reason you are not 100% satisfied with your purchase within 15 days of receipt, you may return any unused merchandise that has not been customized or engraved for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Control Inspection Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than GemCarats experienced gemologist cannot be returned. Items that have been personalized cannot be returned. Returns, including free gift(s), must be unworn and in the state that you received them.